The prospect of a 225-bed homeless shelter on the Embarcadero, one of San Francisco’s most scenic and economically vital areas, took residents by surprise. Only eight days earlier, the proposal had been unveiled to turn what is now a parking lot—Seawall Lot 330—into the largest homeless shelter of its type in the city. Neighbors arrived en masse at the Port Commission hearing to express their views. It was standing-room only, with people crowded on floors and in aisles, and spilling out the door. 

After a brief presentation by Jeff Kositsky, executive director of the Department of Homelessness and Supportive Housing, who touted the merits of the “Navigation Center”—as the new shelters are called—local homeowners, renters, and workers were granted two minutes each at the mic. All spoke passionately about their ties to the neighborhood and how the shelter would erode safety and quality of life. They worried that it would intensify drug use and other illegal activity and draw additional homeless people onto their property, leaving more needles and feces behind. Several described how their toddlers have already been poked by discarded syringes and had to take HIV tests. A father explained that his baby stroller was stolen as he was placing her in her car seat; a senior citizen recounted being chased by “a crazy person.” 

Their testimonies were often agonizing. A few broke down as they pleaded with the commissioners to reject the proposal. Many emphasized that the waterfront is a jewel of the city. Placing an enormous homeless shelter in the center of it, in such close proximity to the prized Ferry Building, is bizarre. The location, they pointed out, is also a poor choice because few amenities like hospitals or grocery stores are nearby, and police response time in the area is slow. With no requirement for shelter residents to be sober, drug dealing, overdoses, and crime would proliferate. 

Port Commissioners Kimberly Brandon, Willie Adams, and Doreen Woo Ho sat poker-faced. The Port of San Francisco owns Lot 330, and the proposal depends on their consent, which seems likely. Mayor London Breed supports the idea. The site itself was likely chosen for expediency, because the Port of San Francisco oversees the location, and commissioners are appointed by the mayor and approved by the Board of Supervisors.

“The community is feeling blindsided and shortchanged in regard to public process or a sincere desire for public input,” says Jamie Whitaker, who lives a block away from the site. “They cast us as millionaires who don’t care about the homeless, which is completely wrong. We just do not have faith in the city to provide the right kind of place for them and us. For example, there should be serious talk of building a mental hospital. It’s clear we have schizophrenic people in this city and they need help.”

After community members expressed their objections, a small contingent of homeless-rights activists spoke, trivializing their neighbors’ concerns as NIMBYism, and, predictably, accusing them of hating the poor. Most of the residents, however expressed compassion and praised the nearby Delancey Street Foundation, a self-supporting residential community for ex-convicts, addicts, and homeless people, because it provides vocational and social skills training in a drug and alcohol free setting. It’s a critical difference but the activists are deaf to nuance and unconcerned about anyone with homes, children, or businesses.

More crucial, though, is the attitude of city leaders and the media. The San Francisco Chronicle ran an editorial headlined, “San Francisco Neighbors are Wrong to Fight A New Homeless Facility,” dismissing the concerns of residents as “the magnetizing fear of a homeless influx,” and implying that elitism fueled their protest. But the Chronicle also admitted that those living on the streets are “often struggling with addiction or mental illness.” The proposed Navigation Centers are neither psychiatric hospitals nor substance-abuse facilities, both of which the city desperately needs.

Further, the Navigation Centers have not reduced homelessness. At last count, approximately 7,500 people were living on the city’s streets on any given night; shelters aren’t making a dent because so many homeless people are “service-resistant.” No one is required to go or stay, and many don’t. Tents and illegal activity mushroom around the shelters, despite so-called good-neighbor policies that are supposed to maintain a modicum of safety in the surrounding area.

The city, however, refuses to guarantee that there will be no uptick in crime and vagrancy. “We feel swindled,” says Wallace Lee, a retiree living in the area. “Something strange is going on. I used to be a lawyer and how this city works is confusing even to me. What I do know is that city officials don’t care about our concerns. I’ve been coordinating people to show up at these meetings. We will challenge the legislation. I’ve made this my full-time job, I stay up until midnight. I heard from a lot of people who want to continue to fight and I’m encouraged.” 

And now Mayor Breed claims that she is “ready for battle over housing, homeless.” Her attitude is making enemies of tens of thousands of San Franciscans. An us-versus-them approach is counterproductive. At worst, she’ll get what she’s preparing for: a war with the people who care most profoundly about the city. The commission vote is expected on April 23. 

Photo by Justin Sullivan/Getty Images

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